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Tuesday, January 17, 2012

01/17/12 An End to Travels


An End to Travels

At the time of typing this I’m sitting in Atlanta’s Heartfield-Jackson International airport. And as I sit here, I’m happy to be surrounded by travelers. Others like myself. But I’m happy to be here.
I just got off of a 5ish hour flight from San Jose. I feel a bit icky and my mouth would probably have long dried out if it wasn’t for the fact that I had pre-planned and lazily chewing on some gum. And as I think about it, I probably should have showered at least once during my delay in San Jose. Hot tubbing for a while doesn’t really fix my cleanliness needs but I must admit that the ability to have a lovely soak really is nice. 

I will admit that this airport has been getting shittier and shittier every time I visit it. One year ago when I had come back from San Jose for my first time, I had gotten off what I will argue as my MOST uncomfortable flight ever. That is to say I have yet to be on a flight that is more uncomfortable. (Did I just jinx this flight? Please say I didn’t) But yeah, no free wi-fi. And I’m stuck in the middle of nowhere. I hate that. I guess it’s true that I could easily get off my ass and explore a little. There MUST be something interesting in this area. Well that’s a lie. With Internet I’m at home just about anywhere. And that is why I need my phone to work.

But back to me in the now. I’m sitting here typing my life away again. I’ve just arrived home to an airport that if nothing else, I feel at ease with. A year ago this would have been the first airport I had ever gone back to. And I guess it’s because of that small fact that I’ve traveled to this place as much that I feel so at ease here. I sit here and type away thinking that nothing’s changed. But no one recognizes me. No one looks twice or thinks of anything and I know for a fact that these people could care less for my present status. But then again as a people watcher, it’s my job to be invisible right?
As for my previous several days of entries. I do apologize for the quality of my messages. I realize that many of them are quite short and irregular in nature. This is due to my inability to find free wifi. Well supposedly there was free wifi at the Marriot but having preferred to earn Hilton Honors points I foolishly  persuaded Neil into booking a stay at the San Jose Hilton.

___ rant begin

The San Jose Hilton needs to be closed down. If nothing else the staff needs to be re-educated in customer service. No seriously. How the hell do you REFUSE TO HELP A BLIND PERSON WITH HIS BAGS? Yes I’m serious. This happened. My blind friend Mike was part of my party and during checkout at the San Jose Hilton, the front staff seriously refused to help us get a baggage cart OR help with our bags. We ended up finding some polite convention go-ers to aid us in moving our bags. 

I ended up openly tweeting about the situation to little effect. From an outsider’s point of view, I might seem like a heartless individual who’s attempting to milk a situation for some value. But that’s not really the case is it? In the end, the hotel failed to provide a basic service that I expected when I paid for the room.  I am well aware that during a major checkout at the end of a convention the situation is often hectic and that baggage carts and personnel may be scarce, if not non-existent.
However this is not a roach infested motel in a seedy party of town. This is a downtown convention center hotel. It’s supposed to be able to handle the influx of people. Hell I wish I could have gotten the names of the hotel staff. But we were busy attempting to get our bags out before we were charged for a late checkout. 

In this day and age, can we really not expect our fellow human beings to help us with helping a disabled individual with his bags? 

In the end I am just glad that I was able to persuade some of the convention individuals to aid us. 

I’m still quite irked over the whole matter. What could have been a very nice stay melted into this. This is a farce to the honor of the trust that travelers share with the services that they deserve.

___ Rant over

I’m still here at the airport. I feel useful. And less so every few days. But more so than I would be willing to admit. I burned off my reserve of points in 2 different outlets for this trip. The first being my skymiles, the latter my HH points. My friend Neil was able to get a next to free stay out of all of this and I’m glad for that matter. I hope his stay at the Doubletree is pleasurable if nothing else. Our soak in the hot tub was nice if nothing else. But from his twitter feed, I’ve come to learn that his shower head was sealed shut and that he ended up in a different room. I hope his stay is better. I actually think I’ll complain about it some more. Service with my Hilton group hotels these last few days is just borderline offensive. Well no, not offensive, this is just plain rude.

My plane begins boarding soon. And I should probably pack up while I still have the time. I’ll sit here typing away until the last few minutes.

Boarding now. Type more when I do have internet.

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